1. What if I want to order a custom scarf/cowl, hat, or project with specific colors? Select the custom feature and also contact me via email to specify your colors.
2. What is your turn around time? The turn around time for all merchandise is between 7-14 days with tracking. Some items are custom made from the time you place your order, unless you are ordering a piece that says, "READY TO SHIP."
3. Do you provide tracking upon shipment? Yes, an email with the tracking # is provided at the time of the shipment.
4. What is your return/refund/exchange policy? Due to the unique nature of our handcrafted and curated items, all sales are final and no refunds are available. In the unlikely event that you receive a defective item, please contact us via email at firstname.lastname@example.org within 48 hours of delivery of your order.
Have another question? Submit it in the form below or email us directly at email@example.com